Privacy Policy | jilicc Official Gaming Platform Philippines

Last Updated: 2026-08-21

  • What we collect: Identity, payment, device, and gaming activity data.
  • Why we collect it: To manage accounts, process payments, and prevent fraud.
  • Who sees it: Internal staff and trusted service partners (not sold to third parties).
  • Retention: Kept for the life of the account and as required by Philippine law.
  • Your control: You can request access or deletion via our support channels.

Introduction and Scope

Welcome to jilicc. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data for our users located in the Philippines.

This policy applies solely to the services provided on our official website and app. It does not apply to any third-party websites, external links, or platforms you may visit after leaving our site. Once you leave our platform, we have no control over the privacy practices of those external entities.

Personal Information We Collect

To provide a secure and seamless gaming experience, we collect the following categories of data:

Account & Identity

Information provided during registration to establish your account and verify your identity.

Verification Documents

Official documents used for Know Your Customer (KYC) checks to confirm age and residency.

Payment Data

Details necessary to process deposits and withdrawals via our partner payment providers.

Gaming Activity

Records of games played, transaction history, and wager patterns to ensure fair play.

Technical Data

IP addresses, browser type, device identifiers, and operating system for security and optimization.

Support Records

Communications sent to our support team regarding account queries or technical issues.

How We Collect Data

We gather information through three primary channels:

  • Directly from You: When you create an account, submit KYC documents, or contact our support team.
  • Automatically: Through cookies and similar technologies as you navigate our platform.
  • Partner Service Providers: Information received from our payment processors and verification services to ensure the validity of transactions.

Why We Use Data

Your data is used for the following essential purposes:

  • Account Management: Creating, maintaining, and securing your user profile.
  • Financial Transactions: Processing deposits and withdrawals accurately and securely.
  • Compliance: Verifying that you are of legal age and meet the residency requirements for the Philippines.
  • Security: Detecting and preventing fraud, money laundering, and the creation of duplicate accounts.
  • Personalization: Enhancing your user experience by displaying relevant content.
  • Legal Obligations: Meeting the regulatory requirements imposed on gambling operators in the Philippines.
  • Marketing: Sending promotional offers only if you have explicitly opted in to receive them.

When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

  • Service Providers: With partners who handle payment processing, identity verification, and technical hosting.
  • Legal Requirements: When required to do so by law or in response to valid requests from government authorities.

How We Protect Data

We employ robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Limiting internal access to sensitive data to authorized personnel only.
  • Isolation: Ensuring payment data is handled through secure, isolated channels.
  • Monitoring: Constant system monitoring to detect and respond to potential security threats.

Cookies and Tracking

We use cookies to remember your preferences and improve platform performance. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on applicable regulations, you may exercise the following rights regarding your data:

Right to Access & Correct Request a copy of your data or update inaccurate information.
Right to Deletion Request the removal of your personal data from our active databases.
Right to Object Withdraw consent for marketing or object to specific data processing.
Data Portability Request a transfer of your data in a machine-readable format.

To exercise these rights, please contact our support team via the channels available on the Support Page. Note that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gaming regulations.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we will continue to store necessary data only for the duration required by applicable law in the Philippines, specifically for audit and legal compliance purposes.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately, and any associated funds will be handled according to our terms.

Parents or guardians who believe a minor has created an account on our platform are encouraged to report this through our support channels.

Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of security consistent with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us via the official communication channels available on our Support Page.